Before you reset your password please try the following:

• Check that you are entering the correct username, this will be your email address.
• Your password is case sensitive, so check that you don't have caps lock on.
• Are you trying to log into your live account? If so you need to go to https://nz.myeway.com

Still having problems? You can reset your MyEway password, please enter your email address and you will be sent further information to complete the reset by email.